We help you manage all the major maintenance and support challenges:

Business Continuity

It is important to guarantee the organization's consistent thriving.

Expertise

It isn't constantly conceivable (nor sensible) to have an in-house support team with the experience you need now and then.

Functionality

The server and operating system should function fast and that too without bug.

Our Services

Inspiren infotech's Customer Support Team is consistently briefed and prepared to address the necessities of your business. We offer the following specialized support services:

01.

OS AND SERVER MIGRATION

Periodically operational systems and servers don't perform to the most extreme. Inspiren Infotech Maintenance and Support authorities can relocate the product to another OS or server to improve performance results.

02.

THIRD-PARTY SOLUTION MAINTENANCE

Inspiren Infotech expands the valuable existence of 3rd party software admirably the end-of-life assertion and encourages you to diminish the TCO and produce a greater profit for your IT speculations while as yet giving the exemplary services your customers deserve.

03.

TASK/BUG TRACKING SYSTEMS DEPLOYMENT.

Considering the benefit of reporting and recognizing abandons, Inspiren Infotech experts can convey and redo errand and bug tracking systems to ensure quick issue acknowledgement, handling, and reporting.

04.

SOFTWARE MAINTENANCE AND PROACTIVE SUPPORT

Our proactive methodology gives us a chance to warn the client if a backup is required, prohibit hackers attack, and anticipate other technical issues that can impact your business.

05.

APPLICATION IMPROVEMENT

Our Support engineers reexamine the present condition of an application, analyze its performance and potential bugs, and work out progress plans to guarantee better usefulness of web products.

06.

PERFORMANCE/AVAILABILITY MONITORING

Inspiren Infotech enables organizations to guarantee their Internet products are running admirably by developing and installing monitoring answers to avoid break-downs.

Third Party Application Takeover Processes

  • SLA Management
  • Configuration Management
  • Release Management
  • Knowledge Management
  • Quality Management

Cooperation Models

The 24/7 Customer Service

  • Industry pioneers
  • Organizations with mission basic systems
  • Worldwide organizations with employees & customers

Regular Business Hours (9 to 6)

  • Continuously make sure to have the appropriate measure of administration inside working hours
  • Dispose of IT backing staffing/sourcing needs

Support Level APPROACH

Issue preparing on every one of the 3 support levels

01

Level

  • Monitor System Data Analysis
  • System Malfunction Answers
  • Issue Detection
02

Level

  • System Configuration Improvement
  • Cache Clearance
  • Server Issue Detection
03

Level

  • New System Versions
  • Application Improvement
  • Bug Detection with Software Understanding

Building the right bridge
between development and operations

We give unique record to the value of collaboration among development and activities when rendering support administrations. By building up collaborative DevOps work processes and meshing Agile techniques into help tasks, we help you work and advance your flexible software at scale and quicken its release cycles, thus, speeding up your RoI. Inspiren Infotech furnishes your business with a capacity to effortlessly grasp more changes and appreciate the following advantages of DevOps-oriented client support:

  • Project Management System like Teamwork, JIRA, Basecamp, others
  • DevOps helps continuous delivery, deployment and integration
  • Docker support
  • Version Control like GIT / SVN, GIT LAB, GIT HUB